Visual Six Sigma : Making Data Analysis Lean

by ; ; ; ;
Edition: 1st
Format: Hardcover
Pub. Date: 2009-12-21
Publisher(s): Wiley
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Summary

Through Visual Six Sigma, learn what your data is telling your businessIn the typical business environment of process improvement, you want simple-to-use tools that everyone can use at all levels to rapidly explore and interpret data. Visual Six Sigma: Making Data Analysis Lean helps you use your own data to drive incredible improvement within your business.Divided into three parts-background, case studies, and JMP highlights-Visual Six Sigma covers Six Sigma and Visual Six Sigma A first look at JMP Transforming pricing management Improving white polymer manufacturing Designing experiments and modeling relationshipsBroaden and deepen your application of Six Sigma thinking within your organization with the intuitive and easy to use tools in Visual Six Sigma: Making Data Analysis Lean.

Author Biography

Ian Cox, PhD, is Solutions Manager for JMP Sales and Marketing. He has worked for Digital Equipment Corporation, Motorola, and Motorola University and is a Six Sigma Black Belt.

Marie A. Gaudard, PhD, is a Partner with the North Haven Group and an Emerita Professor of Statistics at the University of New Hampshire. She has worked extensively as a teacher and consultant in industry, focusing on statistical quality improvement, predictive modeling, and data analysis.

Philip J. Ramsey, PhD, is a Partner with the North Haven Group and a member of the statistics faculty at the University of New Hampshire. He is an industrial statistician with extensive experience in applying statistical methods to products, processes, and research and development programs.

Mia L. Stephens, MS, is an Academic Ambassador with the JMP division of SAS. Formerly a trainer, consultant, North Haven Group partner, and statistics instructor at the University of New Hampshire, she is an expert in Lean Six Sigma and Design for Six Sigma program deployment.

Leo T. Wright is Product Manager of Six Sigma and Quality Solutions for the JMP division of SAS. He has worked for several Fortune 500 manufacturing organizations and is a Six Sigma Black Belt and an ASQ Certified Quality Engineer.

Table of Contents

Prefacep. ix
Acknowledgmentsp. xi
Background
Introductionp. 3
What Is Visual Six Sigma?p. 3
Moving beyond Traditional Six Sigmap. 4
Making Data Analysis Leanp. 4
Requirements of the Readerp. 5
Six Sigma and Visual Six Sigmap. 7
Background: Models, Data, and Variationp. 7
Six Sigmap. 10
Variation and Statisticsp. 13
Making Detective Work Easier through Dynamic Visualizationp. 14
Visual Six Sigma: Strategies, Process, Roadmap, and Guidelinesp. 16
Conclusionp. 21
Notesp. 21
A First Look at JMP“p. 23
The Anatomy of JMPp. 23
Visual Displays and Analyses Featured in the Case Studiesp. 39
Scriptsp. 44
Personalizing JMPp. 47
Visual Six Sigma Data Analysis Process and Roadmapp. 47
Techniques Illustrated in the Case Studiesp. 50
Conclusionp. 50
Notesp. 50
Case Studies
Reducing Hospital Late Charge Incidentsp. 57
Framing the Problemp. 58
Collecting Datap. 59
Uncovering Relationshipsp. 62
Uncovering the Hot Xsp. 90
Identifying Projectsp. 103
Conclusionp. 103
Transforming Pricing Management in a Chemical Supplierp. 105
Setting the Scenep. 106
Framing the Problem: Understanding the Current State Pricing Processp. 107
Collecting Baseline Datap. 112
Uncovering Relationshipsp. 121
Modeling Relationshipsp. 147
Revising Knowledgep. 152
Utilizing Knowledge: Sustaining the Benefitsp. 159
Conclusionp. 162
Improving the Quality of Anodized Partsp. 165
Setting the Scenep. 166
Framing the Problemp. 167
Collecting Datap. 169
Uncovering Relationshipsp. 183
Locating the Team on the VSS Roadmapp. 196
Modeling Relationshipsp. 197
Revising Knowledgep. 210
Utilizing Knowledgep. 229
Conclusionp. 231
Notep. 232
Iirforming Pharmaceutical Sales and Marketingp. 233
Setting the Scenep. 235
Collecting the Datap. 235
Validating and Scoping the Datap. 237
Investigating Promotional Activityp. 263
A Deeper Understanding of Regional Differencesp. 282
Summaryp. 291
Conclusionp. 292
Additional Detailsp. 292
Notep. 301
Improving a Polymer Manufacturing Processp. 303
Setting the Scenep. 305
Framing the Problemp. 307
Reviewing Historical Datap. 314
Measurement System Analysisp. 320
Uncovering Relationshipsp. 334
Modeling Relationshipsp. 345
Revising Knowledgep. 366
Utilizing Knowledgep. 378
Conclusionp. 388
Notep. 389
Classification of Cellsp. 391
Setting the Scenep. 393
Framing the Problem and Collecting the Data: The Wisconsin Breast Cancer Diagnostic Data Setp. 394
Uncovering Relationshipsp. 395
Constructing the Training, Validation, and Test Setsp. 417
Modeling Relationships: Logistic Modelp. 443
Modeling Relationships: Recursive Partitioningp. 460
Modeling Relationships: Neural Net Modelsp. 467
Comparison of Classification Modelsp. 480
Conclusionp. 483
Notesp. 483
Indexp. 485
Table of Contents provided by Ingram. All Rights Reserved.

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