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Operations and Management Principles for Contact Centres

Operations and Management Principles for Contact Centres

(Spiral Bound) Author: Unknown
(09/01/2008)  (CD)
ISBN 10: 0702177040
ISBN 13: 9780702177040

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$61.69

From Work-Family Balance to Work-Family Interaction : Changing the Metaphor

From Work-Family Balance to Work-Family Interaction : Changing the Metaphor

Author: ;
(01/03/2005) 
ISBN 10: 1410612090
ISBN 13: 9781410612090

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$89.50

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Critical Success Factors : Improving the Viability of Free Clinics

Critical Success Factors : Improving the Viability of Free Clinics

(Paperback) Author: ; ;
(08/15/2008)  (1st)
ISBN 10: 3639068327
ISBN 13: 9783639068320

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Change Management

Change Management

(Paperback) Author:
(05/30/2008) 
ISBN 10: 3836479613
ISBN 13: 9783836479615

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$63.68

Multichannel-retailing Im Einzelhandel: Entwicklung, Motivation, Einflussfaktoren

Multichannel-retailing Im Einzelhandel: Entwicklung, Motivation, Einflussfaktoren

(Paperback) Author:
(02/28/2007) 
ISBN 10: 3836407078
ISBN 13: 9783836407076

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Avoiding Culture Shock: Exposure to Unfamiliar Cultural Environments and Its Effects on Exchange Students

Avoiding Culture Shock: Exposure to Unfamiliar Cultural Environments and Its Effects on Exchange Students

(Paperback) Author:
(01/30/2008) 
ISBN 10: 3836422646
ISBN 13: 9783836422642

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Personality and Leadership As Dispatcher Retention Tools

Personality and Leadership As Dispatcher Retention Tools

(Paperback) Author:
(10/31/2008) 
ISBN 10: 3639087380
ISBN 13: 9783639087383

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Managing Knowledge Security : Strategies for Protecting Your Company's Intellectual Assets

Managing Knowledge Security : Strategies for Protecting Your Company's Intellectual Assets

(Hardcover) Author:
(08/01/2007)  (1st)
ISBN 10: 0749449616
ISBN 13: 9780749449612

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$64.68

Complexity and the Experience of Leading Organizations

Complexity and the Experience of Leading Organizations

Author: ;
(06/01/2005) 
ISBN 10: 0203019628
ISBN 13: 9780203019627

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$58.66

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Supervision in the Hospitality Industry

Supervision in the Hospitality Industry

(Paperback) Author: ;
(06/07/2007)  (4th)
ISBN 10: 0866122958
ISBN 13: 9780866122955

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$98.46