Performance Management in Healthcare : Improving Patient Outcomes : an Integrated Approach
by Walburg, JanPub. Date: 2005-12-16
Publisher(s): Taylor & Francis
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Summary
Demonstrating a step-by-step approach to understanding and improving performance management, this book explores the theoretical and philosophical background of the subject, and combines case histories and examples with theoretical framework.
Table of Contents
| Background and Principles of Performance Management | |
| General Introduction | |
| The Learning Organisation in the Healthcare Sector | |
| Principles of Performance Management | |
| Development of Performance Management in Healthcare | |
| Setting the Stage | |
| The Core of the System: Multidisciplinary Teams | |
| Process Description and Guarantees | |
| Performance Indicators | |
| Patient Variables | |
| Criteria and Benchmarks | |
| Feedback and Presentation | |
| Analysis and Improvement | |
| Performance Management and Society | |
| Disease Management | |
| Performance Management and the Development of the Discipline | |
| Performance Management and Stakeholders | |
| Case Histories | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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