Performance Management in Healthcare : Improving Patient Outcomes : an Integrated Approach,9780203356807

Performance Management in Healthcare : Improving Patient Outcomes : an Integrated Approach

by
ISBN13: 9780203356807
ISBN10: 0203356802
Pub. Date: 2005-12-16
Publisher(s): Taylor & Francis
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Summary

Demonstrating a step-by-step approach to understanding and improving performance management, this book explores the theoretical and philosophical background of the subject, and combines case histories and examples with theoretical framework.

Table of Contents

Background and Principles of Performance Management
General Introduction
The Learning Organisation in the Healthcare Sector
Principles of Performance Management
Development of Performance Management in Healthcare
Setting the Stage
The Core of the System: Multidisciplinary Teams
Process Description and Guarantees
Performance Indicators
Patient Variables
Criteria and Benchmarks
Feedback and Presentation
Analysis and Improvement
Performance Management and Society
Disease Management
Performance Management and the Development of the Discipline
Performance Management and Stakeholders
Case Histories
Table of Contents provided by Publisher. All Rights Reserved.

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