Mastering Organizational Change Management

Over the past few decades, we've seen the discipline known as project management (PM) evolve, and witnessed huge growth in its use by organizations to achieve their goals and objectives. We have also seen a new profession known as business analysis (BA) develop from a variety of work previously performed by project managers, systems analysts, engineers, and other professional roles due to the need to improve the success rates of projects and programs. With the steady evolution and growth of this new role, we've learned that effective PM and BA collaboration can improve success rates dramatically. More recently, thought leaders and industry insiders have begun to recognize the synergies of these roles with the discipline known as change management, and the opportunity for even more success. Early indications show the success rates for strategic projects using change management regularly average around 70%. Mastering Organizational Change Management provides a practical model for organizational change professionals, senior business analysts, project and program management leaders, and executives to follow in developing and executing any important change initiative or major enterprise transformation effort. It will also show how to measure and analyze the effectiveness of change initiatives and the activities used to achieve successful results.

Barbara A. Davis has been a champion for technology standards, infrastructure, and organizational change management for over 16 years. She is an international speaker who also works with Fortune 500 companies to realign business analysis services, critical and struggling projects, and establish operational infrastructure in order to ensure successful outcomes in the face of conflict and challenging circumstances. Barbara came into technology with a degree in conflict resolution and over 15 years of functional business experience including professional training, project management, community development, business ownership, change management, and conflict resolution. She has drawn on these experiences throughout the course of her career and has become a champion by defining the organizational capability through infrastructure (such as career paths, assessment tools, competencies, key performance indicators), training (such as educational programs and workshops), and through the creation of Centers of Excellence and management frameworks. She audits and redefines operational management of key practice areas and methodologies. Throughout her career, Barbara has interviewed and assessed hundreds of resources, and has held titles and roles including Manager of Human Capital, Business and IT Portfolio Manager, IT Operational Manager, Methodologist, Solutions Consultant, Project Manager, Business Analyst, Author, and Professional Skills Trainer. Her experiences include Operational Management, Organizational Change Management, Document Management, Vendor Management, Configuration Management, Change Control, Practice Management, Business Analysis, Project Management, Cyber Security, and auditing PMO methodologies. Barbara Davis has published numerous articles and is author of the books entitled Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success, Going Beyond the Waterfall: Managing Scope Across the Project Life Cycle, and Mastering Software Project Requirements. She created the world's first university-accredited business analysis diploma program and has spoken at Project Summit/BA World Conferences across Canada, the United States, and India.