Intentional Interviewing and Counseling : Facilitating Client Development in a Multicultural Societyby Ivey, Allen E.; Ivey, Mary Bradford; Zalaquett, Carlos P.
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Table of Contents
|Before You Start: Building Competency in Interviewing and Counseling|
|Toward Intentional Interviewing and Counseling|
|Ethics, Multicultural Competence, and Wellness|
|Attending Behavior: Basic to Communication|
|Hearing Client Stories: How to Organize an Interview|
|Questions: Opening Communication|
|Encouraging, Paraphrasing, and Summarizing: The Skills of Active Listening|
|Observing and Reflecting Feelings: A Foundation of Client Experience|
|Listening Skills: How to Conduct a Well-Formed Interview|
|Helping Clients Generate New Stories that Lead to Action: Influencing Skills And Strategies|
|The Skills of Confrontation: Supporting While Challenging|
|Focusing the Interview: Exploring the Story from Multiple Perspectives|
|Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives|
|Influencing Skills: Five Strategies for Change|
|Skill Integration: Putting it All Together|
|Microskills and Counseling Theory: Sequencing Skills and Interview Stages|
|Determining Personal Style and Future Theoretical/Practical Integration|
|Appendix: Glossary of Terms for Brain Areas Discussed in Research Portions of this Book|
|Table of Contents provided by Publisher. All Rights Reserved.|
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