Excellence in Business Communication
by Thill, John V.; Bovee, Courtland L.Edition: 5th
Format: Paperback
Pub. Date: 2002-01-01
Publisher(s): Prentice Hall
Other versions by this Author
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Summary
Offers business communication experience in every chapter through real-world on the job simulations featuring actual companies. For anyone who wants to communicate more effectively in the business environment. Softcover.
Table of Contents
| Preface | xv | ||||
| Part I Foundations of Business Communication | 1 | (70) | |||
|
2 | (23) | |||
|
25 | (23) | |||
|
48 | (23) | |||
| Part II The Three-Step Writing Process | 71 | (88) | |||
|
72 | (27) | |||
|
99 | (34) | |||
|
133 | (26) | |||
| Part III Letters, Memos, E-Mail, and Other Brief Messages | 159 | (110) | |||
|
160 | (37) | |||
|
197 | (33) | |||
|
230 | (39) | |||
| Part IV Reports and Oral Presentations | 269 | (162) | |||
|
270 | (45) | |||
|
315 | (43) | |||
|
358 | (45) | |||
|
403 | (28) | |||
| Part V Employment Messages | 431 | (60) | |||
|
431 | (35) | |||
|
466 | (25) | |||
| Appendix A Format and Layout of Business Documents | 491 | (22) | |||
| Appendix B Documentation of Report Sources | 513 | (6) | |||
| Appendix C Fundamentals of Grammar and Usage | 519 | (18) | |||
| Appendix D Correction Symbols | 537 | ||||
| References | 1 | (1) | |||
| Acknowledgments | 1 | ||||
| Name/Organization/Brand/Company Index | 11 | (6) | |||
| Subject Index | 17 |
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