Communicate! : A Workbook for Interpersonal Communication

by
Edition: 7th
Format: Spiral Bound
Pub. Date: 2010-11-11
Publisher(s): Kendall-Hunt
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Table of Contents

Communication Foundations
The Importance of Communication
2(1)
Barriers to Understanding Communication
3(1)
Take a Risk
4(1)
Communication Questionnaire
5(1)
Communication Questionnaire
6(1)
Getting to Know Me
7(3)
Communication Quiz
10(1)
Basic Terms
11(2)
Defining Communication
13(1)
Veterans/Rookies
14(2)
Julie and Mr. Conroy
16(3)
Things to Work On
19(2)
Course Goals
21(2)
Reactions to Chapter 1
23(3)
Listening
The Importance of Listening
26(3)
Barriers to Listening
29(2)
Steps to Better Listening
31(1)
Listening Quiz
32(2)
Listening Skill Exercise
34(1)
Listen
35(1)
Listening Questionnaire
36(1)
Analysis of My Listening Effectiveness
37(2)
Listening Skills Self-Inventory
39(3)
Listening Activity
42(2)
Test for Listening Power
44(2)
Active Listening
46(11)
Active Listening Exercise
57(2)
Reactions to Chapter 2
59(3)
Perception
The Importance of Perceptual Awareness
62(2)
Barriers to Perception
64(2)
Perception: Agree/Disagree
66(2)
Perception Wheel Activity
68(3)
Check Your Perception
71(3)
Quiz-Common Perception
74(2)
The Way I See Things
76(1)
Perception Scavenger Hunt
77(2)
What Hemisphere Are You In?
79(2)
Count the Squares
81(1)
Improving Our Perceptual Awareness
82(1)
The Way We See Me
83(2)
The Way We See Me Questionnaire (Self)
85(2)
The Way We See Me Questionnaire (Relative or Friend)
87(2)
The Way We See Me Questionnaire (Relative or Friend)
89(2)
The Whole Truth
91(2)
Now the Rest of the Truth (A follow-up activity)
93(1)
Increasing Perceptual Understanding
94(1)
Reactions to Chapter 3
95(2)
Nonverbal Communication
The Importance of Nonverbal Communication
97(1)
Barriers to Nonverbal Communication
98(2)
You Don't Say
100(3)
Nonverbal Cafeteria Exercise
103(1)
Personal Space (Proxemics)
104(1)
Eye Contact and Body Position Activity
105(1)
Nonverbal Rules
106(2)
Breaking Nonverbal Rules
108(1)
Approachable/Non-Approachable Nonverbal Communication
109(1)
Nonverbal Communication Activity: Can You Tell How I Feel?
110(1)
Reactions to Chapter 4
111(3)
Using Language
The Importance of Using Language Effectively
114(2)
Barriers to Using Language
116(3)
Sexist Language Activity
119(1)
Semantic Reactions
120(2)
Hidden Assumptions Test
122(2)
The Uncritical Inference Test
124(2)
Polarization
126(1)
Owning My Communication
127(1)
The Slang Test
128(2)
Essentially More B.S.
130(3)
Reactions to Chapter 5
133(3)
Understanding Self
The Importance of Understanding Self
136(1)
Barriers to Understanding Self
137(2)
Exercising Compliments
139(1)
Showing Appreciation: Saying Thank You
140(1)
Turning Points in My Life
141(1)
Comfort Survey
142(2)
Rate Your Self-Confidence
144(2)
Interpersonal Confidence Walk
146(1)
Role Analysis
147(3)
Johari Window
150(1)
The Johari Window Exercise
151(1)
Maslow's Hierarchy of Needs
152(1)
Island Activity
153(2)
Reactions to Chapter 6
155(4)
Values
The Importance of Values
159(1)
Barriers to Understanding Values
159(3)
Values Exercise
162(1)
A Study of American Youth
163(4)
The Lawrence Kohlberg Moral Development Scale
167(1)
It Was Because . . . .
168(1)
Complete the Thought
169(2)
Self-Appraisal
171(2)
Lost in a Lifeboat!
173(2)
Reactions to Chapter 7
175(2)
Managing Conflict
The Nature of Conflict
177(2)
Characteristics of Conflict
179(1)
Types of Conflict
180(2)
Barriers to Conflict Management
182(2)
Conflict Quiz
184(1)
Feelings about Conflict
185(1)
Identifying Conflicts Activity
186(1)
Crazymakers
187(3)
Nonproductive Conflict Styles
190(2)
Reactions to Conflict
192(6)
How Assertive Are You?
198(5)
``Empowering'' Your Language
203(2)
Five Sample Situations
205(2)
Assertion Training: Practicing Behaviors
207(1)
Managing Conflict through Assertiveness
208(1)
Reactions to Chapter 8
209(3)
Relational Communication
The Importance of Relational Communication
212(3)
Overcoming Barriers to Developing Relationships
215(3)
Relationship Expectations Activity
218(1)
Talking to People in Our Lives
219(1)
Skill #1: Figuring Out Who to Talk To
219(1)
Skill #2: The Art of Small Talk
220(1)
Skill #3: Sharing Yourself---More In-Depth Conversations
221(1)
Skill #4: Encouraging Your Partner to Talk
222(1)
Skill #5: It's Hard to Stop Talking
223(1)
How Well Do You Know Women and Men?
224(2)
Are Men and Women Really Different?
226(2)
Everything You Always Wanted to Know but Were Afraid to Ask
228(1)
Diagnosing Your Relationship
229(2)
Self-Disclosure Questionnaire
231(5)
Relationship Roles
236(3)
Reactions to Chapter 9
239(3)
Job Search Skills
The Importance of Job Search Skills
242(1)
Barriers to Getting a Job
242(1)
Networking
243(2)
Exploring Resumes and Cover Letters
245(1)
Sample Cover Letter 1
246(1)
Sample Cover Letter 2
247(1)
Sample Resume 1
248(1)
Sample Resume 2
249(1)
Sample Resume 3
250(1)
Brainstorming for Resumes
251(4)
Job Interviewing
255(1)
Resume Worksheet
256(3)
Reactions to Chapter 10
259(2)
Selected Readings 261

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